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Landmark Case Study Playa Vista Ability2Change  EnvironmentHealth

Playa Vista's Ability2Change program is a great example of a targeted, strategic approach to transport behavior change. It features careful market segmentation and barrier removal, with different initiatives for different people. In just seven months it yielded a 4.9% decrease in peak time drive alone mode share across the entire community (a decrease of 3.5 percentage points from 71.4% to 67.9%), with corresponding increases in carpool, cycling and transit trips. 

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Chicago’s Go Program  EnvironmentHealth

Chicago’s Go Program is an Individualized Marketing program that helps residents walk, bike, ride transit, and share bikes more frequently, while driving alone less often. Participants have access to free personal support, group activities, and personalized Go Kits full of walking, biking, transit, and bike share information. Local outreach ambassadors help people explore their travel options by engaging residents in dialogue and fostering community partnerships. The program also organizes and leads group events where staff and ambassadors answer questions and provide personal support to help reduce barriers to accessing transportation options. Each program has continued on afterwards as a community-based initiative, independent of the original grant funding. This case study was designated in 2017 and is currently under development.

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Capitol Hill In Motion  EnvironmentHealth

Capitol Hill In Motion is a recent evolution of the individualized marketing approach used by King County, Washington State, USA. It illustrates how to further engage communities where most trips are already not drive-alone. With remarkably high signup rates, this campaign also delivered a solid 16% average reduction in drive-alone trips (surpassing the campaign goal and King County’s overall goal of a 10% reduction). This case study was designated in 2017 and is currently under development.

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Landmark Case Study Shower Feedback in Switzerland  Environment

The Shower Feedback program provides households with real-time feedback on one specific, energy-intensive behaviour: showering. Participants receive smart shower meters that display feedback on the individual’s energy and water consumption in the shower in real time. On average, participants cut their shower time by an average of roughly 20%, which reduced related water and energy consumption by about the same amount. This program was designated a Tools of Change Landmark case study in 2016. 

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Landmark Case Study Ohm Connect’s #OhmHour Program  Environment

Ohm Connect’s #OhmHour Program pays program participants to reduce their energy at peak times. On average, participants save100-200 kWh at peak times per year per household. While there have been a number of episodic energy efficiency programs in the past, this case study adds three innovative elements: a focus on peak demand with remarkable frequency, flexibility and precision; rich gamification features that encourage user participation; and an optional level of automation that was not available until the recent installation of smart meters and widespread availability of smart devices. Implementation requires no hardware to purchase or install. This case study was designated in 2017 and is currently under development.

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